19/01/2006
           
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Ateliers d'Art
     
     

Administration assistant                                                                                                       Saint-Maur (France)

2000-2004 (part-time & full time)


Les Ateliers d'Art
Association providing courses and events in the art field : about 1000 members, 30 teachers and 20 events a year
  • The management is composed of three state workers with an administration education, employed by the town-hall
  • The teachers (about 30 in part time) are employed by the association through the management

 

My route within the association 

I started in september 2000 as a temporary worker for the processing of the enrolment held once a year. The manager employed me to work every sunday to operate a basic service when management staff were unavailable. I was in charge of receiving members, visitors, teachers, and of the post-enrolment work (listings, accountacy, etc.). I was given communication duties and became an essential part of the team, providing specific skills to the organisation.

 

Reccurrent tasks over 4 years   
    • Enrolment : sales, processing, planning the music department for the manager, balance sheet of the enrolments, mails, etc
    • Permanence : reception, logistic support
    • Communication : events (concerts, art exhibitions, open days), association's exhibition held by the town-hall for the new comers, sales promotion (leaflets, brochures), internal documents (educational book, security book,), advertorials, help for the annual corporate book, trainees's induction, promotion campaign toward schools, etc

    Concert of the association's teachers
 
Assessment of the communication actions  
Objectives  
  • support the courses with a slow filling rate
  • Attract the target audience to the new courses
  • Increase the visiting of the exhibitions and the audience of the concerts
  • Improve organisation's visibility in the local environment 
 
Actions  

I developed ideas to support the management's objectives within the material constraints  

 

i.e. the school campaign we launched in 2004 : the manager wanted to reach local teachers within their schools to promote the association as an educational organisation they could visit with their pupils. I suggested to provide a educational session including a short training session from one of our teacher, and a questionnaire adapted to the pupils's age about the exhibition through information boards relating art techniques and history around the world.

 

St Maur's Mayor & his assistants at the opening of the association's exhibition

 

 
Skills developped  
  • Working within a conflicts/discontentment environment (adaptability in behaviour : firmness, persuasion, conciliation, understanding...)

  • Working within emergency/unknown/unexpected (flexibility, anticipation, autonomy, perseverance)

 
Lessons  

Competitiveness, efficiency : importance of having a good relationship with all public of the organisation (customers, partners, staff...), a quality working process and a good management of staff skills